Experience the difference.

SMART CONNECT KNX Remote Access.

The advantages briefly explained Call now!

Remote Access done better.
The must-have for every smart home.

Remote maintenance, remote access, notifications – the SMART CONNECT KNX Remote Access, our clever solution for remote access, can do it all. Whether installer or user, Remote Access saves time, money and energy for everyone. You’re looking for KNX that is really smart and really good? Find out here why the Remote Access deserves to feature in every installation.

Safe maintenance and changes from anywhere.

Time-consuming home visits by the installer are finally a thing of the past. Because it's faster, more flexible and cheaper online, of course.

Remote access to your home.
This is how smart homes should be today.

Turn up the heating before you return from your skiing holiday? Switch off the forgotten iron? No problem with Remote Access.

Without complicated configuration, of course.

You love it easy as pie? We do too. Unpack, connect, done. Even the integrated OpenVPN server can be set up by anyone - we promise!

New firmware, new possibilities

Version 7.0 for the SMART CONNECT KNX Remote Access available!

The firmware update 7.0 brings graphs to your SMART CONNECT KNX Remote Access: record the values of up to 200 different data points and integrate the graphs into your visualisation, for example - for in-depth insights into your installation anytime and anywhere! You can update the device free of charge using the "Online update" function on the device website.

Important note: From firmware version 7.0, new features are only available for devices with index status I01 or higher. Older devices will continue to receive security updates.

CUSTOMER OPINIONS

»KNX without the Remote Access?
Unthinkable for me.«

As experts in the KNX field, we also need professional tools such as the Remote Access. The time we save every day thanks to the Remote Access alone is priceless. Our customers really appreciate the extra service and fast response time. The increased sense of security strengthens their trust in our services. In the future, we also see the Remote Access in the industrial environment.

Markus Janssen
J & T Systemtechnik GmbH

»Flexible and efficient:
even in unfinished buildings.«

The KNX Remote Access is a game changer! Even in unfinished buildings without Internet or network, it enables large systems to be commissioned easily via the mobile phone network. I can move around freely and even set up DALI systems in the KNX system. Absolutely brilliant!

Alexander Vogelsang
Hanseatische Gebäudetechnik

»Revolutionary integration.
Into every project!«

The Remote Access has revolutionised the way we work! We now integrate it into every project, even into our control cabinets. The device is stable and reliable. Even if the customer changes their router, remote access is no problem. Setting up VPN access is child's play and locating devices in the network is super easy.

Sven Scholten & Philip Beckhäuser
Heinz Beckhäuser & Sohn GmbH

»KNX without the Remote Access? Unthinkable for me.«
»Flexible and efficient: even in unfinished buildings.«
»Revolutionary integration. Into every project!«

Small box, big effect.
The professional tool for everyone.

For electrical installation companies

Yes, there are a good few KNX remote maintenance solutions on the market. But only our SMART CONNECT KNX Remote Access unites operational security, a data logger for simple remote diagnostics, four interfaces that can be used in parallel and VPN access to all areas of your clients’ network. It’s also worth knowing that we do not charge any ongoing costs or subscription models; we give you 2 GB of data every month for remote maintenance and the VPN service. So if you want to organise your maintenance times more flexibly and offer an even better service with less effort, the Remote Access is a must.

For users

We agree it’s great that you can use KNX to switch on your lights, control your heating and operate your blinds. But only if you are at home anyway. Have you noticed what’s missing? Exactly. Remote access is neither a luxury nor the capricious icing on the cake, but rather a matter of course. The Remote Access enables you to access your visualisation and control your building and devices – at any time, even when you’re out and about. The Remote Access also saves you money since your smart home specialist no longer needs to charge you for travelling costs and can plan more flexibly without having to rely on you being at home.

Small box, big effect.
The professional tool for everyone.

For electrical installation companies

Yes, there are a good few KNX remote maintenance solutions on the market. But only our SMART CONNECT KNX Remote Access unites operational security, a data logger for simple remote diagnostics, four interfaces that can be used in parallel and VPN access to all areas of your clients’ network.
It’s also worth knowing that we do not charge any ongoing costs or subscription models; we give you 2 GB of data every month for remote maintenance and the VPN service.
So if you want to organise your maintenance times more flexibly and offer an even better service with less effort, the Remote Access is a must.

For users

We agree it’s great that you can use KNX to switch on your lights, control your heating and operate your blinds. But only if you are at home anyway. Have you noticed what’s missing?
Exactly. Remote access is neither a luxury nor the capricious icing on the cake, but rather a matter of course. The Remote Access enables you to access your visualisation and control your building and devices – at any time, even when you’re out and about.
The Remote Access also saves you money since your smart home specialist no longer needs to charge you for travelling costs and can plan more flexibly without having to rely on you being at home.

APPLICATION EXAMPLES

An image says more
than a thousand words.

Know what is going on – thanks to clear graphs. Is the electricity consumed exactly when the photovoltaic system generates the most energy? Is the heating system set efficiently? Do the hydrangeas need water since it hasn’t rained for a while?

All these and many more questions now answer themselves. The Remote Access records the values of up to 200 data points and displays them clearly as graphs. This way, you always have the main information from your smart home right before your eyes!

„When can you make these changes?”
„Three minutes ago.“

Remote access and remote maintenance mean less work and reduced costs since changes or maintenance can be carried out without having to travel to the actual location.

The integrated VPN feature also allows you to work across the entire remote network, meaning that any system can be maintained and controlled. Of course, access is granted by the customer themselves.

No one calls me.
Except my house.

If, for instance, a smoke alarm goes off or your washing machine is finished, your KNX system will let you know – via a convenient push message with the Remote Access Mobile App, an email, SMS or call.

It can even send you camera images or useful information, such as the current room temperature and lots more.

The data logger.
Your diagnostic diary.

For the record: You don't need to write anything down (anymore). Instead, Remote Access saves all processes in the KNX system on a microSD card, which you can then conveniently read out remotely.

This enables convenient remote diagnostics by retrieving and analysing the saved telegrams in the ETS diagnostics. This means you no longer have to “lie in wait” to catch the source of an error in real time.

An image says more than a thousand words.
„When can you make these changes?” „Three minutes ago.“
No one calls me. Except my house.
The data logger. Your diagnostic diary.

Remote access is safe and secure.

VDE certified
Full support of KNX Secure
Encrypted network traffic via German servers
Regular penetration tests of our hardware and software by external contractors
Data handling in accordance with the GDPR
Network connection via VPN protects against unauthorised access
No open ports required on the router
Also ideal for banks, hospitals, hotels and other large properties
No cost trap, no subscription model
Continuous operation even when changing internet provider or router
Unlimited period of use
Regular firmware updates

Features

Secure remote maintenance and configuration of KNX installations with ETS
Secure remote maintenance and configuration via Gira Project Assistant (GPA) and Gira HomeServer Expert
Remote maintenance/access of any systems via VPN – also iOS VPN on Demand
Secure remote access to visualisations via HTML or VPN
Secure remote access to visualisations with Gira X1 or Gira HomeServer
Secure remote access to network devices such as cameras, routers and printers
Secure data transfer through encryption
Full “KNX Secure” support
Access management with users and groups, can also be controlled via KNX objects
Server is located in Germany and is subject to the German Data Protection Law and the GDPR
Fast setup – no configuration needed on the router
Meet customer requirements faster – no more appointments or journey times
Independent of provider and type of Internet access (mobile or landline)

Record up to 200 data points and show them in graphs
Convenient remote diagnostics through KNX telegrams with data logger
Configure up to 50 notifications (push, email, SMS2, phone call2, IFTTT2)
Notification triggers can be configured individually (filter, conditions, threshold value)
Time server function to send time and date to the bus in configurable intervals
Optimised KNX/IP communication possible via mobile and very slow connections
Integrated IP interface with up to three additional tunnel connections (ETS bus or group monitor)
Integrated Ethernet switch with two RJ45 sockets
2 GB data volume per month
No follow-up costs (excluding external services for SMS, calls, IFTTT)2
Unlimited usage duration and 5 years of guaranteed server operation
Extensions via firmware updates

Technical data

Rated voltage:	DC 24 V to 30 V
Power consumption:	2 W
IP communication:	Ethernet 10/100 BaseT
KNX communication:	KNX/TP, S-Mode
KNX medium:	TP1-256
microSD card:	max. 1 TB SDXC
	(32 GB SDHC with firmware version ≤ 6)
Connections:	2x RJ45 (integrated switch)
	Connection and branching terminals for KNX and 24 V
Ambient temperature:	0 °C to +45 °C
Dimensions:	2 HP (DRA plus)

Note:
Supply via external DC 24 V
microSD card not included
For ETS5 or higher

Installation and Communication

The SMART CONNECT KNX Remote Access is simply connected to the home network. It then connects to our server (my.ise.de) automatically through your existing Internet connection. Communication between the Remote Access and the server is encrypted and secured with digital certificates.

With a connection to the home network, you can now access almost all of your network devices using the Internet. Depending on the network protocols supported by the respective device, access occurs directly through my.ise or through the software Remote Access Windows Client. As the SMART CONNECT KNX Remote Access also works as a VPN server, you can now also easily perform many maintenance tasks remotely, which you could not realise with the Remote Access previously. You can use the KNX connection to connect the Remote Access with the KNX installation in your home. This enables you, or your electrical installer, to access your KNX devices from anywhere, e.g. with the ETS.

Don't worry, though. The server is located in Germany and is subject to the German Data Protection Law.

You can find answers to the most frequent questions about IT security with SMART CONNECT KNX Remote Access in our FAQs.

Software and Downloads

Software

ETS Product database entry

Version 6.2

ETS Product database entry

Version 7.2 (How do I update the application programme in the ETS?)

Firmware SMART CONNECT KNX Remote Access

Installation file version 6.2 - devices without index status or with index status I00 (Where can I find the index status?)

Firmware SMART CONNECT KNX Remote Access

Installation file version 7.0 - devices from index status I01 (Where can I find the index status?)

Remote Access Windows Client (x64)

Client for ETS and HomeServer Experte version 1.42.0

Documentation

Installation Guide

Product Manual

Tender text (.docx)

Tender text (.txt)

Data Sheet

Product brochure

FAQ on IT security

Name	Purpose	Lifetime	Type	Provider
CookieConsent	Saves your consent to using cookies.	1 year	HTML	Website
PHPSESSID	This cookie serves as an identifier for the duration of the visit to our websites.	session	HTTP	Website
fe_typo_user	Assigns your browser to a session on the server.	session	HTTP	Website
site-language-preference	This cookie is used to store the preferred language.	session	HTTP	Website

Name	Purpose	Lifetime	Type	Provider
1P_JAR	These cookies are used by Google to display personalized advertisements on Google sites, based on recent searches and previous interactions. AID, TAID. These cookies link your activities to other devices on which you previously logged in via your Google-account.	30 days	HTML	YouTube
IDE	Used to optimise advertising from Google DoubleClick to provide ads that are relevant to users, improve campaign performance reports or prevent a user from seeing the same ads more than once. Another is stored in google.com and is called ANID. Other cookies with names like DSID, FLC, AID, TAID and exchange_uid are also used.	2 years	HTML	YouTube
NID	This cookie is set by DoubleClick (owned by Google) to profile your interests and show you relevant ads on other websites.	6 month	HTML	YouTube
VISITOR_INFO1_LIVE	This cookie is set by the YouTube video service on pages with embedded YouTube video	6 months	HTML	YouTube
YSC	This cookie is set by the YouTube video service on pages with embedded YouTube video	session	HTML	YouTube
GPS	This cookie is set by the YouTube video service on pages with embedded YouTube video	30 minutes	HTML	YouTube
PREF	This cookie is set by the YouTube video service on pages with embedded YouTube video	30 minutes	HTML	YouTube

Name	Purpose	Lifetime	Type	Provider
_gcl_au	Used by Google AdSense to experiment with advertisement efficiency.	3 months	HTML	Google
AMP_TOKEN	Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, request in progress or an error retrieving a Client ID from AMP Client ID service.	1 year	HTML	Google
_dc_gtm_--property-id--	Used by DoubleClick (Google Tag Manager) to help identify the visitors by either age, gender or interests.	2 years	HTML	Google

SMART CONNECT KNX Remote Access.

Remote Access done better.
The must-have for every smart home.

Safe maintenance and changes from anywhere.

Remote access to your home.
This is how smart homes should be today.

Without complicated configuration, of course.

New firmware, new possibilities

Version 7.0 for the SMART CONNECT KNX Remote Access available!

»KNX without the Remote Access?
Unthinkable for me.«

»Flexible and efficient:
even in unfinished buildings.«

»Revolutionary integration.
Into every project!«

Small box, big effect.
The professional tool for everyone.

Small box, big effect.
The professional tool for everyone.

For electrical installation companies

For users

An image says more
than a thousand words.

„When can you make these changes?”
„Three minutes ago.“

No one calls me.
Except my house.

The data logger.
Your diagnostic diary.

Remote access is safe and secure.

Software

Documentation

Archive

More information and links

Do you have questions about the product?

SMART CONNECT KNX Remote Access.

»KNX without the Remote Access?Unthinkable for me.«

»Flexible and efficient:even in unfinished buildings.«

»Revolutionary integration.Into every project!«

Small box, big effect.The professional tool for everyone.

For electrical installation companies

For users

An image says morethan a thousand words.

„When can you make these changes?”„Three minutes ago.“

No one calls me.Except my house.

The data logger.Your diagnostic diary.

»KNX without the Remote Access?
Unthinkable for me.«

»Flexible and efficient:
even in unfinished buildings.«

»Revolutionary integration.
Into every project!«

Small box, big effect.
The professional tool for everyone.

An image says more
than a thousand words.

„When can you make these changes?”
„Three minutes ago.“

No one calls me.
Except my house.

The data logger.
Your diagnostic diary.