ise Newsletter April 2020
ise remains smart connect(ed)
„We stay at home"- in these times those words take on a completely different meaning. Within a very short time, the events are coming quick and fast and led to a new, unusual situation with personal and organizational effects for all of us. With this newsletter we would like to inform you about the following topics:
- Latest support information
- Trade fairs and events
- Ordering information for the ISE SMART CONNECT KNX REMOTE ACCESS
- ise wishes Happy Easter
What does this mean for us?
Latest support information
First of all, to maintain personal communication - with this newsletter we would like to send you relevant information and show that we think of you! In order to do our part to protect the health of all employees, relatives, business partners and fellow human beings, we are also working from home as part of the measures against the rapid spread of the Corona virus. A core team at the ise headquarter ensures that, as usual, you will always have contact persons for sales and support questions and that your orders leave our company at short notice as usual. In this situation, please make use of the possibility to send us your request by e-mail to firstname.lastname@example.org, possibly with a callback number. Of course, our employees can still be reached by telephone via their direct extension.
Trade fairs and events
Of course, we will also not hold events as planned - but according to the motto "postponed is not canceled" we are confident that we will be able to catch up at a later date. We would be happy to keep you up to date on our participation in the world's leading trade fair Light + Building - also via our ise website with all trade fair dates. Messe Frankfurt has currently postponed Light + Building to 27.09. - 02.10.2020 provided.
What does this mean for your customers?
Ordering information for the ISE SMART CONNECT KNX REMOTE ACCESS
Their own homes become the focus of everyday life even more, like a safe castle. It is being renovated, a cozy ambience is being created and certainly investments are also being made related to smart home. You can convince your customers of the relevance of secure remote access even more clearly than under “regular” circumstances. Stay away - be close, with the good feeling that safety is the top priority. Due to the relocation of the professional activity to the home office, some services are currently not possible - however, this gap can be partially filled. The ISE SMART CONNECT KNX REMOTE ACCESS enables you to support your customers anytime, anywhere.
Remote commissioning of KNX systems is easy with the ISE SMART CONNECT KNX REMOTE ACCESS and without complex configuration of the connection. Easy to set up, secure remote installation and configuration - significant advantages that are particularly noticeable at the current time.
Make full use of the gateway functionalities to generate added value: Why not offer services such as remote maintenance of the KNX system to your customers? Or discuss options with your customers to implement change requests. The project planning of new devices, the use of scenes, changing the lighting - your professional "check" will surely yield further optimization potential.
In the event of errors, thanks to the remote diagnosis functionality with data logger, you can help hassle-free and underline your competence. Not to forget: your own protection! In times of Corona, with Remote Access you are a bit safer "on the go" - with customer contact, but from a safe distance. Even longer journeys or country-specific entry requirements are no obstacle - the ISE SMART CONNECT KNX REMOTE ACCESS overcomes national borders, worldwide.
If you would like to keep some products in stock, we can process your order safely and promptly at the current time. Do you have any questions or requests? We are still there for you and can be reached - by phone or e-mail we will take care of your concerns as usual.
ise wishes Happy Easter
We wish you and your family to stay in good health and Happy Easter!
Your ise sales team